FAQ

Frequently Asked Questions

1. Why we use Indigo?

At Aden Bera, we chose indigo for its rich history, timeless appeal, and sustainable qualities. This ancient dyeing technique, rooted in Japanese tradition, reflects a dedication to artistry and craftsmanship. Indigo’s deep, evolving hues symbolize individuality, as each hand-dyed garment takes on unique variations, making no two pieces identical.

Beyond its aesthetic beauty, indigo aligns with our commitment to eco-conscious practices. By creating our own indigo dye using natural ingredients, we reduce environmental impact while celebrating a method that has been cherished for centuries. This fusion of tradition and innovation embodies our brand’s mission to redefine streetwear with purpose and authenticity.

2.  What sets your streetwear apart from other brands?

At Aden Bera, we take immense pride in the seamless integration of distinctive design, impeccable craftsmanship, and an unwavering commitment to sustainability. Our streetwear collection stands out as a true reflection of individuality, drawing inspiration from diverse counter-culture movements such as punk and the laid-back essence of surfer culture. By embracing these eclectic design styles, we create garments that tell a captivating story. 

We are not merely a clothing brand; we are a bold statement of style, consciousness, and authenticity, setting ourselves apart in the dynamic world of streetwear.

3. What size should I order?

Since we start with existing brands, please check their website for size information. We'll do our best to measure and include size details in the description section for each UpCycled pair.

4. When will I be charged for my order?

You will be charged at the time of the sale.

5. How often will I be updated with new inventory?

As a startup, we're adding new inventory as quickly as possible.  Please check back to see if we have any new products.

6. Do I pay for shipping?

Shipping is free for orders over $69 in the United States.

7. Do you offer international shipping?

Yes, Although our primary focus is on serving customers in the United States, we are delighted to offer worldwide shipping services. In the event that our website encounters difficulties in calculating the shipping cost to your location, kindly reach out to us via email. Our team will promptly assist you by calculating the shipping cost and providing you with the necessary information.8. How can I track my order?

8. How is my order processed, shipped and how can I track it?

We understand the excitement of eagerly anticipating your order, and that's why we've streamlined our order tracking process to provide you with transparency and peace of mind at every stage.

A. Order Confirmation:

Once your order is successfully placed, you will receive an order confirmation email. This email serves as confirmation that your order has been received and is being processed.

B. Processing and Fulfillment:

Our team swings into action, working diligently to process and fulfill your order. During this stage, your items are carefully selected, prepared, and packaged for shipment.

C. Shipping Notification:

As soon as your order leaves our warehouse, you will receive a shipping notification email. This email contains crucial details, including the carrier information, a tracking number, and a link to the carrier's website.

D. Accessing Tracking Information:

To track your order in real-time, simply click on the provided tracking number or follow the link to the carrier's website in the shipping notification email. This grants you direct access to the most up-to-date information regarding your package's journey.

E. Real-Time Updates:

The carrier's website will provide real-time updates on your order's location, estimated delivery date, and any potential delays. You can check in whenever you like to stay informed and plan for your eagerly awaited delivery.

F. Delivery Confirmation:

Once your order is successfully delivered, you will receive a final email confirmation. This not only marks the completion of your order but also ensures that you are fully informed about its safe arrival.

We prioritize your satisfaction and want to make sure you have a seamless and enjoyable shopping experience with Aden Bera. Should you have any questions or encounter any issues during the order tracking process, our customer support team is here to assist you. Simply reach out, and we'll ensure your concerns are addressed promptly.

We look forward to delivering style and satisfaction right to your doorstep!

9. Can I pay with a credit card?

Yes, you can pay with a credit card. Accepted cards are displayed on our Shopify website platform.

10.  What is your return and exchange policy?

See full Return and Exchange policy on our website. 

11. What Fabrics Do You Use or Plan to Use?

At Aden Bera, we prioritize working with natural and sustainable materials. Currently, our garments are crafted from hemp, organic cotton, and cotton. While we aim to have the majority of our fabrics made from natural fibers, some items may include performance-enhancing blends with fibers like nylon, polyester, Lycra®, or elastane.

Our goal is to strike a balance between functionality and sustainability, ensuring that each fabric choice reflects our commitment to high-quality, eco-conscious fashion.

12. Why do you call the brand eco-conscious?

We call Aden Bera an eco-conscious brand because sustainability is at the core of everything we do. Our approach focuses on minimizing environmental impact through thoughtful choices in materials, production processes, and design.

  • Natural and Sustainable Fabrics: We prioritize using eco-friendly materials like hemp, organic cotton, and sustainable cotton blends. These fabrics require fewer resources to produce and are gentler on the environment.

  • Hand-Dyeing with Indigo: Our use of natural, hand-mixed indigo dye reflects a commitment to artisanal craftsmanship while reducing reliance on synthetic dyes that can harm the planet.

  • Small-Batch Production: By producing in limited quantities, we avoid overproduction and reduce waste, ensuring that every piece we make is intentional and valued.

Being eco-conscious doesn’t mean being perfect—it means making intentional choices to reduce harm and promote sustainability wherever we can. Through these efforts, we hope to inspire our customers to join us in making mindful decisions for a better planet.

13.  How Do I Care for My Luxury Streetwear Items?

Each Aden Bera garment comes with specific care instructions listed on the label to help you maintain the quality and longevity of your purchase. Proper care is essential to preserve the unique hand-dyed indigo finish and premium materials.

If you have questions about caring for a specific item or need further guidance, our team is here to help. Simply visit the "Contact Us" page on our website, send us an email, and we'll be happy to assist you. We're committed to ensuring your Aden Bera pieces remain timeless staples in your wardrobe.

14.  How can I contact customer support?

Here is the link to our contact us page on our website.

15. Are there any exclusive promotions or discounts for newsletter subscribers?

Stay in the Loop: Unlock Exclusive Benefits with Our Newsletter!

At Aden Bera, we believe in cultivating meaningful connections, not overwhelming our community with endless promotions. By subscribing to our newsletter, you’re joining an exclusive circle that stays up to date on our latest collections, special offers, and unique perks.

We value our loyal customers and aim to provide you with personalized benefits designed just for you. Stay informed, enjoy early access to new releases, and be part of a community that appreciates quality, sustainability, and style. Subscribe today to start enjoying the benefits!

How to Subscribe:

Subscribing is simple and quick! Just head over to our website and find the subscribe section. Enter your email, and you're officially part of the Aden Bera family!

Don’t miss out on exclusive updates, special offers, and early access to our latest collections. Subscribe today to unlock a whole new level of streetwear and enjoy being at the forefront of fashion. Thank you for being a valued member of our community!