Refunds & Exchanges

Return Policy

We want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy, giving you ample time to request a return after receiving your item.

To be eligible for a return, please ensure that the item is in the same condition as when you received it - unworn or unused, with tags, and in its original packaging. Don't forget to include the receipt or proof of purchase.

To initiate a return, simply contact us at hello@AdenBera.com. Upon acceptance of your return request, we will provide you with a return shipping label and instructions on where and how to send the package. Please note that we cannot accept any items sent back without prior authorization.

If you have any questions regarding returns, feel free to reach out to us at hello@AdenBera.com. We're here to help.

Damages and Issues

Upon receiving your order, we kindly ask you to inspect the items. If you discover any defects, damages, or if you receive the wrong item, please contact us immediately. We will promptly evaluate the issue and make it right for you.

Exceptions / Non-returnable Items

For inquiries about specific items that may fall under exceptions or non-returnable categories, please get in touch with us. We're happy to address any concerns or questions you may have.

Please note that sale items and gift cards are not eligible for returns.

Exchanges

If you wish to exchange an item, the fastest way is to initiate a return for the item you have. Once the return is accepted, you can proceed to make a separate purchase for the new item.

Refunds

After we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be automatically processed through your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

For any specific questions or concerns, please reach out to us at hello@AdenBera.com.

Shipping Policy

For orders within the United States, we offer free shipping on all orders over $79, including Alaska and Hawaii.

For international orders, shipping fees will be applied based on the carrier's rates.